We no longer provide repair services for any jewellery.

<h3 id="isPasted">We no longer provide repair services for any jewellery.&#xA0;</h3>To ensure consistent quality control and faster turnaround times for our customers, we have reviewed our after-sales processes and made the decision to cease repairs.<hr>What support options are available instead? <ul data-spread="false" id="isPasted"><li>Warranty replacements for manufacturing defects within the warranty period</li><li>Exchanges or returns in line with our Returns &amp; Exchanges Policy</li><li>Product care guidance to help prevent further wear or damage</li></ul>For jewellery maintenance, we recommend our <a href="https://www.byinviteonly.shop/collections/jewellery-care-collection" rel="noopener noreferrer" target="_blank">Jewellery Care</a> products! These care kits will help to bring back your items to shine but do note that it will not restore the plating on heavily discoloured jewellery.Unfortunately, we are unable to assist with repairs for items outside the warranty period. We recommend consulting a trusted third-party jeweller or repair specialist for further assistance.Note:&#xA0;If your item was already accepted for repair prior to this policy change, our team will reach out directly with next step

Can I get my item repaired?

Verdigris is often caused by the presence of moisture, makeup, and other contaminants.

Verdigris is the green gunk that often appears on clasps and posts. It is often caused by the presence of moisture, makeup, and other contaminants.Verdigris can also be transferred from one jewellery to another. Hence, it is highly recommended to keep contaminated jewellery away from the others.<h5 id="to-clean-your-jewellery">To clean your jewellery:</h5><ol><li>Apply a small amount of unscented soap onto a toothbrush</li><li>Gently brush over the affected areas</li></ol><h5 id="to-prevent-verdigris">To prevent Verdigris:</h5><ul><li>Refrain from wearing jewellery to shower.</li><li>Refrain from wearing jewellery on a hot, humid day.</li></ul>

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We do not provide repair services for any jewellery.

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Year End Sale 2025 | Exchange, Return, Repair and Replacement

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