How much do repairs cost?Updated 6 months ago
Jewellery items covered by warranty are repaired free of charge.
By Invite Only's warranty covers a timeframe of 30 days from the date of purchase. This is inclusive of weekends and public holidays.
Jewellery items no longer covered by warranty will incur the following charges if a repair is requested:
| Repair Type | 925 Silver Jewellery | Rose Gold & Gold Jewellery |
|---|---|---|
Soldering of ear studs + re-plating (non- vermeil) | S$30 | S$30 |
Fixing of broken chains + re-plating (non-vermeil) | S$30 | S$30 |
| Resetting gemstones, coloured cubic zirconia stones + re-plating (non- vermeil) (Available if the customer has the stones) | S$30 | S$30 |
| Resetting of pearls (Available only if the customer has the pearls) | S$30 | S$30 |
| Resetting cubic zirconia stones + re-plating (non-vermeil) | S$30 | S$30 |
| Cleaning / polishing / re-plating (non-vermeil) (Not available for jewellery with pearls) | S$30 | S$30 |
Please note that the prices stated are estimates only. Each repair request will be tailored on a case-by-case basis, and variations in prices and repair feasibility might occur.
Discount codes are not applicable to repair fees.
If your item is part of our fine (gldsmth) or demi-fine collection, kindly email our friendly customer service team at [email protected] for assistance.
Was this article helpful?
Yes
No