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Events & Promotions
All you need to know about our latest notices, and upcoming and ongoing promotions!
After Sales Services
[Updated on 30 October 2023] All you need to know about our return, exchange, repairs, replacement and cancellation policies.
Shipping & Delivery
All you need to know about shipping and delivery.
Orders & Fulfilment
Learn more about what happens to your order once you've made it.
Self-Collection
Learn more about picking your order up in-store.
Jewellery Care
Learn more about caring for your By Invite Only babies!
Sensitive Skin
Don't know if you've got sensitive skin? Find all about it here!
Crystal Club
Everything you need to know about Crystal Club – By Invite Only's customer rewards program!
Fine Jewellery · gldsmth
Everything you need to know about our capsule collection, gldsmth!
Payment Methods
Learn more about payment methods, currencies, and cancelled orders.
Store Credits
Learn more about Crystal Club rewards and store credits.
Gift Cards & Gifting
Learn more about our gifting and gift card options.
Discount Codes
Learn more about getting discounts and using them on your next order.
Tips and Tricks!
Tips on everything – from measuring your ring size to checking our in-store stock availability!