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Need help? Drop us an email and we'll get back to you within 2 business days.

Shop By Invite Only

Mega Sale

 Shipping & Delivery

Crystal Club

By Invite Only

Shipping, delivery, after sales services, and answers to all the questions you could have. Help centre, frequently asked questions, and tips & tricks!

By Invite Only Help Centre

Hi there!

Looking for more information about our products? Here are some quick links: 

Product care
In-store stock availability
Will certain items be restocked?
Can I shower with my jewellery?
Still need help? Reply to this message or send an email to hello@byinviteonly.shop with your inquiry and we’ll get back to you as soon as we can. 

Happy shopping!

I have questions on jewellery care and restocks.

Hi there!

Are you curious about the expected arrival date of your package? Here is a breakdown of our shipment.

Local Delivery (Singapore): 4-6 business days 
Self-Collection: After 5-7 business days 
International: 4-6 business days

Kindly note that our team does not process orders on weekends and on Singapore's Public Holidays.

Learn more on your shipment here. 

Thank you for your patience ❤️
