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By Invite Only logo

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Events & Promotions

All you need to know about our latest notices, and upcoming and ongoing promotions!

2 categories • 4 articles
After Sales Services

All you need to know about our return, exchange, repairs, and replacement policies.

4 categories
Shipping & Delivery

All you need to know about shipping and delivery.

7 articles

Learn more about picking your order up in-store.

6 articles
Orders & Fulfilment

Learn more about what happens to your order once you've made it.

6 articles
Gift Cards & Gifting

Learn more about our gifting and gift card options.

8 articles
Crystal Club

Everything you need to know about Crystal Club – By Invite Only's customer rewards program!

2 categories
Payment Methods

Learn more about payment methods, currencies, and cancelled orders.

7 articles
Discount Codes

Learn more about getting discounts and using them on your next order.

9 articles
Store Credits

Learn more about Crystal Club rewards and store credits.

6 articles
Jewellery Care

Learn more about caring for your By Invite Only babies!

6 articles
Sensitive Skin

Don't know if you've got sensitive skin? Find all about it here!

4 articles

Contact Us

  • Chat
    Still stuck? Speak to one of our team members for assistance!
    • Email
      Need help? Drop us an email and we'll get back to you within 2 business days at:
    • Call
      Drop us a call, text or Whatsapp at:
      • By Invite Only Customer Service: +65 9873 3729