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Events & Promotions

All you need to know about our latest notices, and upcoming and ongoing promotions!

4 articles
After Sales Services

[Updated on 30 October 2023] All you need to know about our return, exchange, repairs, replacement and cancellation policies.

5 categories • 1 article
Shipping & Delivery

All you need to know about shipping and delivery.

6 articles
Orders & Fulfilment

Learn more about what happens to your order once you've made it.

6 articles

Learn more about picking your order up in-store.

6 articles
Jewellery Care

Learn more about caring for your By Invite Only babies!

7 articles
Sensitive Skin

Don't know if you've got sensitive skin? Find all about it here!

4 articles
Crystal Club

Everything you need to know about Crystal Club – By Invite Only's customer rewards program!

2 categories
Fine Jewellery · gldsmth

Everything you need to know about our capsule collection, gldsmth!

7 articles
Payment Methods

Learn more about payment methods, currencies, and cancelled orders.

7 articles
Store Credits

Learn more about Crystal Club rewards and store credits.

7 articles
Gift Cards & Gifting

Learn more about our gifting and gift card options.

8 articles

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