After Sales Services
All you need to know about our return, exchange, repairs, and replacement policies.
Manage Your Orders
Get more information
Shipping & Delivery
All you need to know about shipping and delivery.
Self-Collection
Learn more about picking your order up in-store.
Orders & Fulfilment
Learn more about what happens to your order once you've made it.
Gift Cards & Gifting
Learn more about our gifting and gift card options.
Crystal Club
Everything you need to know about Crystal Club – By Invite Only's customer rewards program!
Payment Methods
Learn more about payment methods, currencies, and cancelled orders.
Discount Codes
Learn more about getting discounts and using them on your next order.
Store Credits
Learn more about Crystal Club rewards and store credits.
Contact Us
- ChatStill stuck? Speak to one of our team members for assistance!
- EmailNeed help? Drop us an email and we'll get back to you within 2 business days!