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Events & Promotions
All you need to know about our latest notices, and upcoming and ongoing promotions!
After Sales Services
[Updated on 30 October 2023] All you need to know about our return, exchange, repairs, replacement and cancellation policies.
Shipping & Delivery
All you need to know about shipping and delivery.
Orders & Fulfilment
Learn more about what happens to your order once you've made it.
Learn more about picking your order up in-store.
Learn more about caring for your By Invite Only babies!
Don't know if you've got sensitive skin? Find all about it here!
Everything you need to know about Crystal Club – By Invite Only's customer rewards program!
Fine Jewellery · gldsmth
Everything you need to know about our capsule collection, gldsmth!
Learn more about payment methods, currencies, and cancelled orders.
Learn more about Crystal Club rewards and store credits.
Gift Cards & Gifting
Learn more about our gifting and gift card options.