Crystal Club is By Invite Only's customer rewards program.Earn points, collect them, and save on your future By Invite Only purchases!

<h5 id="crystal-club-is-by-invite-onlys-customer-rewards-program">Crystal Club is By Invite Only&apos;s customer rewards program.</h5><p>Earn points, collect them, and save on your future By Invite Only purchases!</p><ul><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/how-do-i-earn-points-13876" rel="noopener noreferrer" target="_blank">earning points</a>.&#xA0;</li><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/how-do-i-redeem-my-crystal-club-points-13883" rel="noopener noreferrer" target="_blank">redeeming points</a>.&#xA0;</li></ul><p>Only Crystal Club members enjoy discounts for our &apos;gldsmth&apos; fine jewellery range.</p>

What is Crystal Club?

Learn more about troubleshooting login issues.

<h5 id="here-are-some-instances-you-might-have-to-check-on-if-you-have-problems-accessing-your-crystal-club-account">Here are some instances you might have to check on if you have problems accessing your Crystal Club account.</h5><ol><li>Please ensure that you have already created a Crystal Club account via our website. If you have not, <a href="https://www.byinviteonly.shop/account/register">please head over to our here to do so</a>.</li><li>Making a purchase with us online or in-stores does not create a Crystal Club account. <a href="https://faq.byinviteonly.shop/en-US/if-i-make-a-purchase-does-that-make-me-a-crystal-club-member-13909" rel="noopener noreferrer" target="_blank">Learn more</a>.</li><li>If you have made a purchase before and the website mentioned, &quot; Account does not exist &quot;. Kindly activate your account by <a href="https://www.byinviteonly.shop/account/register" rel="noopener noreferrer" target="_blank">registering </a>with the same email address. This is to ensure that, points rewarded from previous purchases accumulated in 1 account.&#xA0;</li><li>If you&apos;ve forgotten your password, please click on &quot;<strong>Forgot password?&quot;</strong> You will receive an email detailing how to reset your password.</li></ol><figure><span class="fr-img-caption fr-fic fr-dib" style="width: 800px;"><span class="fr-img-wrap"><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Sign-Up-01-b2265084-d9ac-4081-826f-ce03ac7dc147.png" style="width: 800px;" class="fr-fic fr-dib"></span></span></figure><div class="note-callout"><br>If you still have problems accessing your Crystal Club account, chat with us or kindly email our friendly customer service team at <a href="mailto:hello@byinviteonly.shop"><strong>hello@byinviteonly.shop</strong></a> for assistance.</div>

I can't log in to my Crystal Club account. Help!

You can do so by logging in to your Crystal Club account.

<ol><li><a href="https://www.byinviteonly.shop/account/login">Log in</a> to Crystal Club</li><li>Under <strong>Earn Points</strong>, you will see the following:<img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Birthday-Bonus-01-bbfab975-e372-49ad-86f7-d4e956d0df99.png" style="width: 800px;" class="fr-fic fr-dib"><br><br></li><li>Click on <strong>Add Birthday</strong>&#xA0;</li><li start="4" style="counter-increment:li 3;">Enter your birthday and click <strong>Save</strong></li><li start="5" style="counter-increment:li 4;">Under Birthday Bonus, you will now see the number of days left to get your extra 100 Crystal Club points!<img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Birthday-Bonus-02-e41c4b73-c9de-49a7-9c83-4552c73d7ca8.png" style="width: 800px;" class="fr-fic fr-dib"><br></li></ol><div class="note-callout">Kindly email our friendly customer service team at <a href="mailto:hello@byinviteonly.shop"><strong>hello@byinviteonly.shop</strong></a> for assistance. Please note that birthday points will be credited after your birthday date.&#xA0;</div><p><br></p><p><br></p><p><br></p>

How do I update my birthday on Crystal Club?

You can check your membership status via our website.

<h5 id="to-check-your-crystal-club-membership-status">To check your Crystal Club membership status:</h5><ol><li><a href="https://www.byinviteonly.shop/account/login" rel="noopener noreferrer" target="_blank">Log in</a> to Crystal Club</li><li>Your membership status will be reflected within your profile, alongside the number of Crystal Club points you&apos;ve accumulated</li></ol><p><br></p><p><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Check-Points-Status-01-96bde4e3-9872-411e-acad-de17648c9e82.png" style="width: 800px;" class="fr-fic fr-dib"></p>

How do I check my membership status?

No minimum spend is required to maintain a Quartz Tier membership status.

How do I maintain my membership status?

There are three Crystal Club tiers: Quartz, Ruby, and Diamond.

<h5 id="there-are-three-crystal-club-tiers-each-of-which-has-its-own-benefits-and-advantages">There are three Crystal Club tiers, each of which has its own benefits and advantages.</h5><figure><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-28_at_12.23.50_PM-7b45a9f3-1ef3-4044-8825-94d8c838f388.png" style="width: 800px;" class="fr-fic&lt;br&gt;&lt;/p&gt;&lt;/div&gt;&lt;div class= fr-fic fr-dii"></figure><div class="note-callout"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Note:&#xA0;</span><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Calculated spending to the next tier stated on the Crystal Club widget will vary depending on the date you check the website. The system will count based on your last 12 months&apos; purchases from the date of checking. Our system will calculate the amount of expenditure required for the customer to move on to the next tier if the customer purchases on that day.&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Learn more about </span><a href="https://byinviteonly.gorgias.help/en-US/how-do-i-maintain-my-membership-status-13880"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">maintaining your Crystal Club membership status.</span></a></div><p><br></p>

Tell me more about Crystal Club tiers and benefits.

<h5 id="crystal-club-terms-and-conditions">Crystal Club Terms and Conditions</h5><ol><li>Crystal Club points <strong>do not</strong> expire.</li><li>All gift items redeemed using Crystal Club points are<strong>&#xA0;not valid&#xA0;</strong>for any <a href="https://faq.byinviteonly.shop/en-US/articles/after-sales-services-13013" rel="noopener noreferrer" target="_blank">After Sales Services.</a><strong>&#xA0;</strong></li><li id="isPasted">All Crystal Club benefits, offers, and services are subject to availability and may be subject to change at any time without notice.</li><li id="isPasted">Crystal Club discounts and gift redemption codes are not stackable with any promotions.&#xA0;</li><li id="isPasted"><strong>Only one&#xA0;</strong>discount code can be applied per order.</li><li id="isPasted">The discount code for the birthday reward will be applied only after your birth date has passed. If you decide to make any changes to your membership account after your birth date, the points will be automatically credited on your next birthday.&#xA0;</li><li id="isPasted">The referral discount code is only applied to the customer&apos;s first purchase with the brand, regardless of whether online or in-store.&#xA0;</li><li id="isPasted">Points <strong>would not&#xA0;</strong>be issued to the referee if the referral discount code was not applied to the referral&apos;s first purchase.&#xA0;</li><li id="isPasted">The referral discount code is not applicable for <a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">Gldmsth- fine jewellery collection</a>.&#xA0;</li><li id="isPasted">If a customer chooses to return only a portion of their order, the Crystal Club points utilised will not be refunded. However, if they decide to return the entire order, the points will be automatically reverted.&#xA0;</li></ol><p><br></p><ul><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/how-do-i-maintain-my-membership-status-13880" rel="noopener noreferrer" target="_blank">maintaining your Crystal Club membership status.</a></li><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/how-do-i-redeem-my-crystal-club-points-13883" rel="noopener noreferrer" target="_blank">redeeming your Crystal Club points.</a></li><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-crystal-club-gift-redemptions-13916" rel="noopener noreferrer" target="_blank">gift redemptions</a>.</li></ul><p><br></p><p>If you have any questions feel free to chat with us or email us at <a href="mailto:hello@byinviteonly.shop">hello@byinviteonly.shop</a>.&#xA0;</p>

Tell me more about Crystal Club terms and conditions.

<p>Drop us an email &amp; we will be happy to assist you!</p><p>You may reach out to our friendly customer service at <a href="mailto:hello@byinviteonly.shop">hello@byinviteonly.shop</a> to request for a change in email address.</p>

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Everything you need to know about Crystal Club – By Invite Only's customer rewards program!

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Crystal Club

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[NOTICE] Pricing changes due to material cost.

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Gift with Purchase | Satin Sleep Mask for International Orders

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[Gift with Purchase] By Invite Only + miffy Starry Sky Pouch

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How do I earn Crystal Club points?

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I redeemed an award but I can't find my voucher code. Help!

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Tell me more about Crystal Club gift redemptions [Online exclusive]

How do I redeem my Crystal Club points?

How do I refer a friend and gift them 15% off their first purchase?

How many Crystal Club points do I get when I leave a review?

I added a Crystal Club gift to my cart but I can’t check out. Help!

Can I use my Crystal Club points in-stores and online?

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Points & Redemption

What is gldsmth?

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Will solid gold tarnish?

Fine Jewellery · gldsmth

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My necklace or bracelet is too short

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