There are many ways to earn Crystal Club points!

<h5 id="to-earn-points">To earn points:</h5><table><tbody><tr><td><p><strong>Action</strong></p></td><td><p><strong>Crystal Club points awarded</strong></p></td></tr><tr><td><p>Make a purchase</p></td><td><p>Every dollar spent earns you one point</p></td></tr><tr><td><p>Follow on <a href="https://www.instagram.com/byinviteonlystore/?hl=en" rel="noopener noreferrer" target="_blank">Instagram</a></p></td><td><p>30 points</p></td></tr><tr><td><p>Write a review</p></td><td><p>30 points (per order)</p></td></tr><tr><td><p>Refer a friend</p></td><td><p>150 points</p></td></tr><tr><td><p>Birthday bonus</p></td><td><p>100 points</p><div class="note-callout">Update your Crystal Club account with your birthday for this reward!</div></td></tr></tbody></table><p><br></p><ul><li>Learn more about our <a href="https://faq.byinviteonly.shop/en-US/how-do-i-refer-a-friend-and-gift-them-15%25-off-their-first-purchase-13884" rel="noopener noreferrer" target="_blank">referral program</a>.&#xA0;</li><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/how-do-i-update-my-birthday-on-crystal-club-13889" rel="noopener noreferrer" target="_blank">getting extra points on your birthday</a>.</li><li>Learn more about <a href="https://faq.byinviteonly.shop/en-US/how-many-crystal-club-points-do-i-get-when-i-leave-a-review-13898" rel="noopener noreferrer" target="_blank">earning points when you leave a review</a>.</li></ul>

How do I earn Crystal Club points?

<p><strong>To check on your points activity:&#xA0;</strong></p><ol><li style="font-family: Arial, Helvetica, sans-serif;"><a href="https://www.byinviteonly.shop/account/login" rel="noopener noreferrer" target="_blank">Log in</a> to Crystal Club&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">Locate and click on the green Crystal Club widget on the bottom left corner of your browser.&#xA0;<img data-fr-image-pasted="true" src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2022-07-25_at_5.05.41_PM-d9fb589c-3283-4fef-88c3-4e0ceda5d4ee.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 692px;" id="isPasted" class="fr-dib"></li></ol><p><span id="isPasted" style="color: rgb(22, 22, 22); font-family: Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0; &#xA0; &#xA0; 3.&#xA0;</span><span style="font-size: 16px; color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">On the sidebar, click on&#xA0;</span><strong style="box-sizing: inherit; font-weight: 600; color: rgb(22, 22, 22); font-family: Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Account</span></strong></p><p><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2022-07-25_171846-4be7bb91-0cc2-4c80-bc43-5aa66478c386.png" style="width: 628px;" class="fr-fic fr-dib"></p><p><br></p><ul><li>Find out more on <a href="https://faq.byinviteonly.shop/en-US/how-do-i-earn-crystal-club-points-13876" rel="noopener noreferrer" target="_blank">how to earn Crystal Club points.</a></li></ul>

How do I check my Crystal Club points activity?

You can find them in your Crystal Club account!

<ol><li><a href="https://www.byinviteonly.shop/account/login">Log in</a> to Crystal Club</li><li>Locate the <strong>green</strong><strong>&#xA0;widget&#xA0;</strong>on the left of your screen<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Check-Points-Status-01-cac83e4e-690c-4557-a093-f4fcbcab148c.png" style="width: 800px;" class="fr-fic fr-dib"><br></li><li>On the sidebar, click on&#xA0;<strong>Get rewards<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Find-Voucher-Code-02-1947e017-3aaa-47ae-846f-c42a9953b59c.png" style="width: 800px;" class="fr-fic fr-dib"></strong><br><br></li><li>Scroll down to<strong>&#xA0;Your rewards,&#xA0;</strong>then click on&#xA0;<strong>View reward<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Find-Voucher-Code-03-4c6ef36d-c56c-4da6-9b0d-833219052cdd.png" style="width: 800px;" class="fr-fic fr-dib"></strong><br><br></li><li>The voucher code will be reflected in <strong>yellow</strong><img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Find-Voucher-Code-04-5aa40985-1495-410f-9821-7b1a07d8e459.png" style="width: 800px;" class="fr-fic fr-dib"></li></ol><figure><br></figure><p><br></p><ul><li><div class="note-callout">Learn more about <a href="https://byinviteonly.gorgias.help/en-US/how-do-i-redeem-my-crystal-club-points-13883">redeeming your Crystal Club points</a>.</div></li></ul><p><br></p><p><br></p><p><br></p><p><br></p>

I redeemed an award but I can't find my voucher code. Help!

You can do so by logging in to your Crystal Club account.

<ol><li><a href="https://www.byinviteonly.shop/account/login">Log in</a> to Crystal Club</li><li>Your membership tier and the number of points in your account will be noted on the bottom left of the welcome header</li></ol><figure><br></figure><p><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Check-Points-Status-01-96e366bb-8acf-43b4-afba-b90af7df62b3.png" style="width: 800px;" class="fr-fic fr-dib"></p><p><br></p>

How do I check my Crystal Club point balance?

Redeem seasonal gift rewards from Crystal Club!

<h5 id="gift-redemptions-are-online-exclusive">Gift redemptions are online exclusive.&#xA0;</h5><div class="note-callout"><span style="font-size: 14px;"><p><strong>Note:&#xA0;</strong>Only one gift redemption code can be applied per order whilst stocks last.&#xA0;</p></span></div><p><br></p><h5 id="to-redeem-a-gift-from-crystal-club-online"><u><span style="font-size: 16px;">To redeem a gift from Crystal Club online:</span></u></h5><ol><li><a href="https://www.byinviteonly.shop/account/login">Log in</a> to Crystal Club</li><li>Under <strong>Your Rewards</strong>, you may redeem the gift of your choice<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_9.59.19_AM-a52d1f1d-ca92-4e49-b230-0e57cf6dd5cd.png" style="width: 800px;" class="fr-fic fr-dib"><br></li><li>Click <strong id="isPasted">Get Reward</strong>, then click&#xA0;<strong>Yes</strong><img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_9.59.54_AM-9c7ea77a-b266-4d57-b72e-048a5737d722.png" style="width: 800px;" class="fr-fic fr-dib"><br></li><li id="isPasted">A voucher code will be generated in yellow. Copy the code and select on <strong>Go to cart</strong><img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Gift-Redemption-02-bbe192fc-77b3-4d29-9b80-ad4a6cd60083.png" style="width: 800px;" class="fr-fic fr-dib"><br><br></li><li>Input the voucher code at checkout<img src="https://attachments.gorgias.help/7w1o/hc/nyl/3a7b69e6-efde-4a8b-b280-507fbc8221c3-8092cbca-2098-4c33-bb7c-3f74a42c98cc.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 800px;" id="isPasted" class="fr-fil fr-dib"><br></li><li>Click&#xA0;<strong>Apply</strong> to validate the voucher code.<br id="isPasted"><img src="https://attachments.gorgias.help/7w1o/hc/nyl/c4736644-7840-44cc-af20-a30e63ac554c-a4465890-7e6c-44d8-92ed-ccddacf0a068.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 800px;" class="fr-fil fr-dib"></li></ol><p id="isPasted"><br></p><div class="note-callout">Learn more about <a href="https://byinviteonly.gorgias.help/en-US/how-do-i-redeem-my-crystal-club-points-13883">redeeming your Crystal Club points.</a></div><h5 id><br></h5><p><br></p>

Tell me more about Crystal Club gift redemptions [Online exclusive]

There are two ways to redeem Crystal Club points!

<h5 id="there-are-two-ways">There are two ways:</h5><ol><li>Voucher redemption</li><li><a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-crystal-club-gift-redemptions-13916" rel="noopener noreferrer" target="_blank">Gift redemption</a></li></ol><div class="note-callout"><strong><span style="font-size: 14px;">Note:</span></strong> Only <strong><u>one&#xA0;</u></strong>crystal club discount code can be applied per order. Crystal club codes cannot be stacked with any promotions.</div><p><br></p><div class="hd--html"><hr></div><h4 id="voucher-redemption">Voucher Redemption</h4><ol><li><a href="https://www.byinviteonly.shop/account/login">Log in</a> to Crystal Club</li><li>Under <strong>Your Rewards</strong>, you may redeem the reward of your choice<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_9.59.19_AM-b42360ba-5b90-40e0-bc36-70336feec722.png" style="width: 800px;" class="fr-fic fr-dib"><br><br></li><li>Click <strong>Yes&#xA0;</strong>to confirm the redemption<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_9.59.54_AM-a08ad354-4f3f-49f9-a757-702d206144f5.png" style="width: 800px;" class="fr-fic fr-dib"><br></li><li>A voucher code will be generated in yellow<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_10.05.25_AM-0c8a4a8b-238e-48cd-80ff-e786024fde7b.png" style="width: 800px;" class="fr-fic fr-dib"><br></li><li>Input the voucher code at checkout<img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_10.11.57_AM-568a1cdb-fd29-476b-851b-2632a30f0228.png" class="fr-fic fr-dib" style="width: 800px;"><br></li><li>Click <strong>Apply&#xA0;</strong>to validate the voucher code&#xA0;</li></ol><p><img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-06-27_at_10.14.12_AM-f6790c2a-2bf9-4e8a-8985-39e43d5e2629.png" style="width: 800px;" class="fr-fic fr-dib"></p><p><br></p><div class="hd--html"><br></div><p><br></p>

How do I redeem my Crystal Club points?

<h5 id="to-refer-a-friend">To refer a friend:</h5><ol><li><a href="https://www.byinviteonly.shop/account/login">Log in</a> to Crystal Club</li><li>Under <strong>Earn</strong> <strong>Points*</strong>, you will see the following:<img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-Earn-Points-02-ac923ec6-9732-4248-8e5c-bf4775c6aeb8.png" style="width: 800px;" class="fr-fic fr-dib"><br><br></li><li>Click <strong>Complete Activity&#xA0;</strong>and pick any available platforms to refer a friend</li></ol><p><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/CC-RAF-01-e5e6f686-71cf-4bb1-ac73-de47a199318b.png" style="width: 800px;" class="fr-fic fr-dib"><br></p><p><br></p><div class="warning-callout"><strong>NOTE:&#xA0;</strong>&#xA0;<p><span style="font-size: 14px;">The referral discount code is invalid on our&#xA0;</span><span style="font-size: 14px;"><a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">fine jewellery (Gldsmth</a></span><span style="font-size: 14px;">) and sale items. Referral code can be used both online and in-stores.&#xA0;</span></p><p><span style="font-size: 14px;">*Points <strong>would not be</strong> <strong>issued</strong> to the referee if the discount code was not applied to the referral&apos;s first purchase.</span></p></div><p>&#xA0;</p>

How do I refer a friend and gift them 15% off their first purchase?

30 points for a text review, with an additional 50 points when you attach an image!

<h5 id="we-award-crystal-club-points-on-a-per-order-basis">We award Crystal Club points on a per order basis.</h5><p>Receive <strong>30 Crystal Club points</strong> for a text review.</p><h5 id="isPasted">If you&apos;ve made a purchase from Singapore,</h5><p>you will receive a notification email within 10 to 12 business days prompting you to leave a review. Please note that points will be credited only if you leave your review through this email.</p><figure><img src="https://uploads.gorgias.io/v31pE7yEK47ZaGQR/Screenshot_2023-05-26_at_4.51.27_PM-7771cb37-1ae1-47bf-8d5d-9b503ffe8fc4.png" style="width: 300px;" class="fr-fic fr-dib"></figure><p><br></p><p>If you&apos;ve made an international purchase, you will receive a notification email within 14 to 16 business days.</p><p>If you do not receive an email from us, kindly email <a href="mailto:hello@byinviteonly.shop">hello@byinviteonly.shop</a> and we will get back to you within 1 to 2 business days.</p>

How many Crystal Club points do I get when I leave a review?

To redeem a Crystal Club gift, you will have to attain a voucher code.

<h5 id="to-redeem-a-crystal-club-gift-you-will-have-to-attain-a-voucher-code-from-crystal-club"><span style="font-family: Arial,Helvetica,sans-serif;">To redeem a Crystal Club gift, you will have to attain a voucher code from Crystal Club.&#xA0;</span></h5><h5 id="please-ensure-that-youve-added-the-correct-product-to-your-cart-as-the-voucher-code-will-only-be-applicable-to-the-product-youve-redeemed-the-reward-for"><span style="font-family: Arial,Helvetica,sans-serif;">Please ensure that you&#x2019;ve added the correct product to your cart as the voucher code will only be applicable to the product you&#x2019;ve redeemed the reward for.</span></h5><ul><li style="font-family: Arial, Helvetica, sans-serif;"><h5 id="learn-more-about-the-gift-redemption-process">Learn more about <a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-crystal-club-gift-redemptions-13916" rel="noopener noreferrer" target="_blank">the gift redemption process</a>.</h5></li></ul>

I added a Crystal Club gift to my cart but I can’t check out. Help!

Yes, you can use them at checkout online and in-stores.

<h5 id="yes-crystal-club-points-can-be-used-at-our-online-checkout">Yes, Crystal Club points can be used at our <strong>online</strong> checkout.</h5><p>Points can also be redeemed for a voucher, which can then be applied during checkout both online and in-stores.</p><table><tbody><tr><td><p><strong>Benefit</strong></p></td><td style="width: 34.0689%;"><p><strong>Points needed</strong></p></td><td style="width: 39.3757%;"><p><strong>Validity</strong></p></td></tr><tr><td><p>10% voucher</p></td><td style="width: 34.0689%;"><p>100 points</p></td><td style="width: 39.3757%;"><p>All tiers, online and in-stores</p></td></tr><tr><td><p>15% voucher</p></td><td style="width: 34.0689%;"><p>150 points</p></td><td style="width: 39.3757%;"><p>All tiers, online and in-stores</p></td></tr><tr><td><p>20% voucher</p></td><td style="width: 34.0689%;"><p>200 points</p></td><td style="width: 39.3757%;"><p>Diamond only, online and in-stores</p></td></tr><tr><td><span style="font-size: 16px; color: rgb(0, 0, 0);">Gift Redemption</span></td><td style="width: 34.0689%;"><span style="font-size: 16px;">Varies depending on the item</span></td><td style="width: 39.3757%;"><span style="font-size: 16px;">All tiers, online exclusive</span></td></tr></tbody></table><p><br></p><p><br></p><ul><li><div class="note-callout">Learn more about <a href="https://byinviteonly.gorgias.help/en-US/how-do-i-redeem-my-crystal-club-points-13883" rel="noopener noreferrer" target="_blank">redeeming your Crystal Club points.</a></div></li></ul><p><br></p>

Can I use my Crystal Club points in-stores and online?

Reach out to us and we will assist you with a cancellation!

<p>Not to worry - you may submit your request for a cancellation of your reward via our contact form <a href="https://www.byinviteonly.shop/pages/contact-us" rel="noopener noreferrer" target="_blank">here</a>.</p><ul><li>Learn more about <a href="https://byinviteonly.helpdocs.io/app/content/article/0f9m6w6px8" rel="noopener noreferrer" target="_blank">maintaining Crystal Club memberships.</a></li></ul>

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