gldsmth is By Invite Only’s first collection of fine jewellery.

<h5 id="gldsmth-is-a-premium-fine-jewellery-range-by-by-invite-only"><a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">gldsmth</a> is a premium fine jewellery range by By Invite Only.&#xA0;</h5>All gldsmth pieces are solid yellow, white, or rose gold jewellery, set with precious, conflict-free diamonds and semi-precious or precious gemstones.All By Invite Only jewellery, including gldsmth fine jewellery, are produced in factories that are BSCI certified or registered with the Responsible Jewellery Council.&#xA0;gldsmth is available online and exclusively at all By Invite Only stores with the exception of By Invite Only 313@Somerset, Vivocity &amp; NEX.Click <a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">here&#xA0;</a>to shop our fine jewellery!

What is gldsmth?

To care for fine jewellery, scrub lightly with mild soap and warm water.

<h5 id="to-care-for-fine-jewellery-scrub-lightly-with-mild-soap-and-warm-water">To care for fine jewellery, scrub lightly with mild soap and warm water.</h5>Soft as gold is, slight scratches are inevitable, to remember to treat your fine jewellery pieces with love. <h5 id="to-care-for-precious-gemstones-scrub-lightly-with-mild-soap-and-warm-water">To care for precious gemstones, scrub lightly with mild soap and warm water.</h5>Avoid harsh chemicals and remember to treat these gems with love.

Tell me more about caring for fine jewellery.

After Sales Services & warranty for our fine jewellery pieces differ slightly

<h5 id="fine-jewellery-after-sales-services-are-available-at-all-by-invite-only-stores">Fine Jewellery After Sales Services are available at all By Invite Only stores.&#xA0;</h5><ol><li>More about <a href="https://faq.byinviteonly.shop/en-US/articles/returns-3256">returns</a>.</li><li>More about <a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-the-replacements-for-fine-jewellery-13930">replacements</a>.</li><li>More about <a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-the-repairs-for-fine-jewellery-13929">repairs</a>.</li><li>More about <a href="https://faq.byinviteonly.shop/en-US/articles/exchanges-3246">exchanges</a>.</li></ol>Kindly note that our newsletter subscription discount code is only valid for regular-priced jewellery items, and is not valid on our&#xA0;<a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">fine jewellery (gldsmth</a><a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">)</a>&#xA0;collection.

Tell me more about Fine Jewellery After Sales Services.

The only gold that will never discolour is 24K gold, which is 99.9% pure gold.

When taken care of properly, 10K, 14K or 18K gold will last 5+ years and decades without tarnishing.&#xA0;Solid gold jewellery can also be polished or cleaned to regain its shine. We recommend purchasing one of our jewellery cleaning kits to maintain your gold jewellery.&#xA0;We recommend to avoid perfume, lotion, creams or harsh chemicals to ensure your solid gold jewellery lasts as long as possible.&#xA0;To clean your solid gold jewellery, simply use mild soap and warm water to remove any dirt, grime or sweat before storage or after prolong period of usage to keep it sparkly for longer.

Will solid gold tarnish?

Still stuck? Speak to one of our team members for assistance!

Need help? Drop us an email and we'll get back to you within 2 business days.

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After Sales Service

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Jewellery Care

By Invite Only

Everything you need to know about our capsule collection, gldsmth!

gldsmth

Fine Jewellery · gldsmth

Crystal Club Rewards

[NOTICE] Pricing changes due to material cost.

Order, Shipping, and Delivery

Shopping Online

Shopping In-stores

Exchange, Return, Repair, and Replacement

11.11 Holiday Storewide Sale

Gift with Purchase | Satin Sleep Mask for International Orders

[Gift With Purchase] Satin Sleep Mask for International Orders

Gift with Purchase | By Invite Only + miffy Starry Sky Pouch

[Gift with Purchase] By Invite Only + miffy Starry Sky Pouch

Events & Promotions

Cancellation

[UPDATED] Replacements for fine jewellery

Repairs for fine jewellery

Gldsmth

Tell me more about your Exchange terms and conditions.

How do I request for an online exchange?

Can I exchange at a different outlet which I purchased from?

Exchanges

[UPDATED] Tell me more about your Returns terms and conditions.

How do I request for a return?

How do I return a gift?

Returns

Can I get my item repaired?

How do I get my item sent in for repair?

Do I need to pay to get my item repaired?

How much do repairs cost?

Tell me more about your Repair Terms and Conditions.

Repairs

[UPDATED]Tell me more about your Replacement Terms and Conditions.

How do I request for a replacement?

Define product damages.

Replacements

Return & Exchange

Services Available

Changi Airport

After Sales Services

Tell me more about support and services during peak season.

Tell me more about estimated delivery times.

How do I track my order?

Tell me about shipping costs & delivery times.

More information on International Orders.

Where do you ship to?

Shipping to the US

Shipping Updates

What happens when I make an order?

Can I update my order?

Can I cancel my order?

How do I know if my order is processed?

Where do I go to make an in-store purchase?

Orders & Fulfilment

When can I collect my order?

Can I make an order online and collect immediately?

What happens when I opt for self-collection?

Tell me more about Self-Collection terms and conditions.

What if I forget to collect my order?

Where do I go to collect my order?

Self-Collection

Can I shower with my jewellery?

How do I take care of my jewellery?

Tell me more about gold and rose gold jewellery.

Tell me more about silver jewellery.

Learn more about demi-fine jewellery.

How do I adjust a huggie's loose clasp?

Tell me more about ruthenium jewellery.

What makes By Invite Only safe for sensitive skin?

What's the difference between having sensitive skin and being allergic?

How do I know if I have sensitive skin?

Sensitive Skin

What is Crystal Club?

I can't log in to my Crystal Club account. Help!

How do I update my birthday on Crystal Club?

How do I check my membership status?

How do I maintain my membership status?

Tell me more about Crystal Club tiers and benefits.

Tell me more about Crystal Club terms and conditions.

How do I update my email address?

Membership

How do I earn Crystal Club points?

How do I check my Crystal Club points activity?

I redeemed an award but I can't find my voucher code. Help!

How do I check my Crystal Club point balance?

Tell me more about Crystal Club gift redemptions [Online exclusive]

How do I redeem my Crystal Club points?

How do I refer a friend and gift them 15% off their first purchase?

How many Crystal Club points do I get when I leave a review?

I added a Crystal Club gift to my cart but I can’t check out. Help!

Can I use my Crystal Club points in-stores and online?

I accidentally redeemed the wrong item / discount. Help!

Points & Redemption

Crystal Club

What payment methods do you accept?

What currencies do you accept?

Tell me more about Atome.

Tell me more about PayLater by Grab.

Payment Methods

How do I check my store credit balance?

Tell me more about your Store Credit terms and conditions.

How to combine gift card balance with store credits?

Store Credits

Do you sell gift cards?

Do you include receipts with online purchases?

Is there gift wrap available?

Gift Cards & Gifting

How does the newsletter discount work?

How do I use my discount code in-stores?

My discount code is invalid. Help!

Can I use multiple discount codes?

I'm confused by all the discount codes you have. Help!

Tell me more about your Discount Code terms and conditions.

My discount code has expired. Can it be extended?

Discount Codes

When will your item be restocked?

How do I check if a product is available at the physical stores?

How do I measure my wrist?

What is my ring size?

My necklace or bracelet is too short

Birthstone Collection Stones

How do I purchase ear backings?

Can I customise my jewellery size?

Tips and Tricks!