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Learn more about exchanges and how to request for one.

Tell me more about your Exchange terms and conditions.

All you need to know!

How do I request for an online exchange?

You may request for an exchange online or in-stores!

Can I exchange at a different outlet which I purchased from?

Yes you may exchange standard jewellery (except for Gldsmth items) at any By Invite Only outlets!. Please view our store locations here and do check the store availability of your preferred item before heading down. Exchange for Gldsmth products are