gldsmth is By Invite Only’s first collection of fine jewellery.

<h5 id="gldsmth-is-a-premium-fine-jewellery-range-by-by-invite-only"><a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">gldsmth</a> is a premium fine jewellery range by By Invite Only.&#xA0;</h5><p>All gldsmth pieces are <strong>solid</strong> yellow, white, or rose gold jewellery, set with precious, conflict-free diamonds and semi-precious or precious gemstones.</p><p>All By Invite Only jewellery, including gldsmth fine jewellery, are produced in factories that are BSCI certified or registered with the Responsible Jewellery Council.&#xA0;</p><p>gldsmth is available online and exclusively at all By Invite Only stores with the exception of By Invite Only 313@Somerset and Vivocity.</p><p>Click <a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">here </a>to shop our fine jewellery!</p>

What is gldsmth?

Everything’s gold with gldsmth – recycled gold.

<h5 id="everythings-gold-with-gldsmth--recycled-gold">Everything&#x2019;s gold with gldsmth &#x2013; recycled gold.</h5><p>A new herald for clean fine jewellery, recycled gold involves melting existing, unused gold and creating new pieces, a process that actively reduces negative environmental impacts.&#xA0;</p><p>Recycled gold is our commitment to a clean environment and a green generation.</p>

What is recycled gold?

To care for fine jewellery, scrub lightly with mild soap and warm water.

<h5 id="to-care-for-fine-jewellery-scrub-lightly-with-mild-soap-and-warm-water">To care for <strong>fine jewellery,</strong> scrub lightly with mild soap and warm water.</h5><p>Soft as gold is, slight scratches are inevitable, to remember to treat your fine jewellery pieces with love.</p><p><br></p><h5 id="to-care-for-precious-gemstones-scrub-lightly-with-mild-soap-and-warm-water">To care for <strong>precious gemstones</strong>, scrub lightly with mild soap and warm water.</h5><p>Avoid harsh chemicals and remember to treat these gems with love.</p>

Tell me more about caring for fine jewellery.

Fine Jewellery After Sales Services are available at all By Invite Only stores except 313 Somerset and Vivocity.

<h5 id="fine-jewellery-after-sales-services-are-available-at-all-by-invite-only-stores-with-the-exception-of-by-invite-only-313-somerset-and-vivocity">Fine Jewellery After Sales Services are available at all By Invite Only stores with the exception of By Invite Only <strong>313 Somerset</strong> and <strong>Vivocity</strong>.&#xA0;</h5><ol><li>More about <a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-the-returns-for-fine-jewellery-13931">returns</a>.</li><li>More about <a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-the-replacements-for-fine-jewellery-13930">replacements</a>.</li><li>More about <a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-the-repairs-for-fine-jewellery-13929">repairs</a>.</li><li>More about <a href="https://byinviteonly.gorgias.help/en-US/tell-me-more-about-the-exchanges-for-fine-jewellery-13928">exchanges</a>.</li></ol><p><span id="isPasted" style="font-size: 14px;">Kindly note that our newsletter subscription discount code is only valid for regular-priced jewellery items, and is not valid on our&#xA0;</span><span style="font-size: 14px;"><a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">fine jewellery (gldsmth</a></span><span style="font-size: 14px;"><a href="https://www.byinviteonly.shop/collections/gldsmth" rel="noopener noreferrer" target="_blank">)</a></span><span style="font-size: 14px;">&#xA0;collection.</span></p>

Tell me more about Fine Jewellery After Sales Services.

Unfortunately, we are unable to resize any rings from our collection of fine jewellery.

<h5 id="unfortunately-we-are-unable-to-resize-any-rings-from-our-collection-of-fine-jewellery">Unfortunately, we are unable to resize any rings from our collection of fine jewellery.</h5><p id="isPasted">Kindly email our friendly customer service team at <a href="mailto:hello@byinviteonly.shop">hello@byinviteonly.shop</a> for assistance.</p>

Can I resize a solid gold ring?

The only gold that will never discolour is 24K gold, which is 99.9% pure gold.

<p>When taken care of properly, <strong>10K, 14K or 18K gold</strong> will last 5+ years and decades without tarnishing.&#xA0;</p><p>Solid gold jewellery can also be polished or cleaned to regain its shine. We recommend purchasing one of our jewellery cleaning kits to maintain your gold jewellery.&#xA0;</p><p>We recommend to avoid perfume, lotion, creams or harsh chemicals to ensure your solid gold jewellery lasts as long as possible.&#xA0;</p><p>To clean your solid gold jewellery, simply use mild soap and warm water to remove any dirt, grime or sweat before storage or after prolong period of usage to keep it sparkly for longer.</p>

Will solid gold tarnish?

<h5 id="yes">Yes.</h5><p>Our fine jewellery range under gldsmth can be pawned as they are all solid gold &#x2013;&#xA0;yellow, white, and rose.</p>

Will I be able to pawn fine jewellery?

Still stuck? Speak to one of our team members for assistance!

Need help? Drop us an email and we'll get back to you within 2 business days.

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Jewellery Care

Shipping & Delivery

Crystal Club

By Invite Only

Everything you need to know about our capsule collection, gldsmth!

gldsmth

Fine Jewellery · gldsmth

Crystal Club Gift Rewards

[NOTICE] Pricing changes due to material cost.

Order, Shipping, and Delivery

Shopping Online

Shopping In-Store

Exchange, Return, Repair, and Replacement

[GWP] Jelly Pouch Duo

Mother's Day Sale

Events & Promotions

Cancellation

Exchanges for fine jewellery.

Returns for fine jewellery

[UPDATED] Replacements for fine jewellery

Repairs for fine jewellery.

Gldsmth

Tell me more about your Exchange terms and conditions.

How do I request for an online exchange?

Can I exchange at a different outlet which I purchased from?

Exchanges

[UPDATED] Tell me more about your Returns terms and conditions.

How do I request for a return?

Tell me more about your Self-Service Kiosk

How do I return a gift?

Returns

Can I get my item repaired?

How do I get my item sent in for repair?

Do I need to pay to get my item repaired?

How much do repairs cost?

Tell me more about your Repair Terms and Conditions.

My jewellery is turning green. Help!

Repairs

[UPDATED]Tell me more about your Replacement Terms and Conditions.

How do I request for a replacement?

Define product damages.

Can I replace a GWP?

Replacements

After Sales Services

Tell me more about support and services during peak season.

Tell me more about estimated delivery times.

How do I track my order?

Tell me about shipping costs & delivery times.

More information on International Orders.

Where do you ship to?

What happens when I make an order?

Can I update my order?

Can I combine my orders?

Can I cancel my order?

How do I know if my order is processed?

How do I check my past orders?

Orders & Fulfilment

When can I collect my order?

Can I make an order online and collect immediately?

What happens when I opt for self-collection?

Tell me more about Self-Collection terms and conditions.

What if I forget to collect my order?

Where do I go to collect my order?

Self-Collection

Can I shower with my jewellery?

How do I take care of my jewellery?

Tell me more about gold and rose gold jewellery.

Tell me more about silver jewellery.

Learn more about demi-fine jewellery.

How do I adjust a huggie's loose clasp?

Tell me more about ruthenium jewellery.

What makes By Invite Only safe for sensitive skin?

What's the difference between having sensitive skin and being allergic?

How do I know if I have sensitive skin?

Tell me more about the Reevaluation Process.

Sensitive Skin

What is Crystal Club?

I can't log in to my Crystal Club account. Help!

How do I become a member of Crystal Club?

If I make a purchase, does that make me a Crystal Club member?

How do I update my birthday on Crystal Club?

How do I check my membership status?

How do I maintain my membership status?

Tell me more about Crystal Club tiers and benefits.

Tell me more about Crystal Club terms and conditions.

Membership

How do I earn Crystal Club points?

How do I check my Crystal Club points activity?

Do Crystal Club points or discount code expire?

I redeemed an award but I can't find my voucher code. Help!

How do I check my Crystal Club point balance?

Tell me more about Crystal Club gift redemptions [Online exclusive]

How do I redeem my Crystal Club points?

How do I refer a friend and gift them 15% off their first purchase?

How many Crystal Club points do I get when I leave a review?

I added a Crystal Club gift to my cart but I can’t check out. Help!

I did not receive Crystal Club points for my purchase! Help!

Can I use my Crystal Club points in-stores and online?

Points & Redemption

What payment methods do you accept?

Why does my credit card keep getting rejected?

What currencies do you accept?

Tell me more about PayNow services online.

Tell me more about Atome.

Tell me more about PayLater by Grab.

Tell me more about ShopBack Pay.

Payment Methods

What are store credits?

How do I check my store credit balance?

How do I use my store credits online?

How do I use store credits in-stores?

I don't know what's my Loyalty Code. Help!

Tell me more about your Store Credit terms and conditions.

How to combine gift card balance with store credits?

Store Credits

Is there gift wrap available?

Do you sell gift cards?

My gift card did not get delivered. Help!

When will my digital gift card be delivered?

How do gift card credits work?

Can I get a refund on my gift card purchase?

Where can I check my gift card balance?

Do you include receipts with online purchases?

Gift Cards & Gifting

How does the newsletter discount work?

Can I apply a discount code when using a gift card?

How do I use my discount code?

How do I use my discount code in-stores?

I forgot to use my discount code. Help!

My discount code is invalid. Help!

Can I use multiple discount codes?

I'm confused by all the discount codes you have. Help!

Tell me more about your Discount Code terms and conditions.

My discount code has expired. Can it be extended?

Discount Codes

When will restocks come in?

How do I check if a product is available in-stores?

How do I measure my wrist?

What is my ring size?

My necklace or bracelet is too short

Tips and Tricks!