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By Invite Only

<h5 id="unfortunately-we-are-unable-to-resize-any-rings-from-our-collection-of-fine-jewellery">Unfortunately, we are unable to resize any rings from our collection of fine jewellery.</h5><p id="isPasted">Kindly email our friendly customer service team at <a href="mailto:hello@byinviteonly.shop">hello@byinviteonly.shop</a> for assistance.</p>

Can I resize a solid gold ring?

Fine Jewellery · gldsmth

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[NOTICE] Pricing changes due to material cost.

Exchange, Returns, Repairs & Replacements

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Gold Viper Huggies

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Events & Promotions

Cancellation

[UPDATED] Replacements for fine jewellery

Repairs for fine jewellery

Gldsmth

Tell me more about your Exchange terms and conditions.

How do I request for an online exchange?

Can I exchange at a different outlet which I purchased from?

Exchanges

[UPDATED] Tell me more about your Returns terms and conditions.

How do I request for a return?

How do I return a gift?

Returns

Can I get my item repaired?

How do I get my item sent in for repair?

Do I need to pay to get my item repaired?

How much do repairs cost?

Tell me more about your Repair Terms and Conditions.

My jewellery is turning green. Help!

Repairs

[UPDATED]Tell me more about your Replacement Terms and Conditions.

How do I request for a replacement?

Define product damages.

Can I replace a GWP?

Replacements

After Sales Services

Tell me more about support and services during peak season.

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More information on International Orders.

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Where do I go to make an in-store purchase?

Orders & Fulfilment

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What happens when I opt for self-collection?

Tell me more about Self-Collection terms and conditions.

What if I forget to collect my order?

Where do I go to collect my order?

Self-Collection

Can I shower with my jewellery?

How do I take care of my jewellery?

Tell me more about gold and rose gold jewellery.

Tell me more about silver jewellery.

Learn more about demi-fine jewellery.

How do I adjust a huggie's loose clasp?

Tell me more about ruthenium jewellery.

What makes By Invite Only safe for sensitive skin?

What's the difference between having sensitive skin and being allergic?

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Tell me more about the Reevaluation Process.

Sensitive Skin

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Tell me more about Crystal Club tiers and benefits.

Tell me more about Crystal Club terms and conditions.

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Membership

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Tell me more about Crystal Club gift redemptions [Online exclusive]

How do I redeem my Crystal Club points?

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Points & Redemption

Crystal Club

What is gldsmth?

What is recycled gold?

Tell me more about caring for fine jewellery.

Tell me more about Fine Jewellery After Sales Services.

Will solid gold tarnish?

Will I be able to pawn fine jewellery?

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Tell me more about PayNow services online.

Tell me more about Atome.

Tell me more about PayLater by Grab.

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Store Credits

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Is there gift wrap available?

Gift Cards & Gifting

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My discount code has expired. Can it be extended?

Discount Codes

When will your item be restocked?

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How do I measure my wrist?

What is my ring size?

My necklace or bracelet is too short

How do I purchase ear backings?

Can I customise my jewellery size?

Tips and Tricks!

Unfortunately, we are unable to resize any rings from our collection of fine jewellery.

Can I resize a solid gold ring?Updated 3 years ago

Unfortunately, we are unable to resize any rings from our collection of fine jewellery.