Can I get my item repaired?Updated 10 days ago

We do not provide repair services for any jewellery. 

This is to ensure consistent quality control and faster turnaround times for our customers.

What support options are available instead?

• Warranty replacements for manufacturing defects within the warranty period

• Exchanges or returns in line with our Returns & Exchanges Policy

• Product care guidance to help prevent further wear or damage

For jewellery maintenance, we recommend our Jewellery Care products! These care kits will help to bring back your items to shine but do note that it will not restore the plating on heavily discoloured jewellery.

We recommend consulting a trusted third-party jeweller or repair specialist for further assistance.