What happens when I opt for self-collection?Updated 2 months ago
Let's break it down.
- Order confirmed: a confirmation email will be sent to you
- This summarises and acknowledges your order. It will detail your order number, the items ordered, shipping method chosen, and any other relevant information.
- This summarises and acknowledges your order. It will detail your order number, the items ordered, shipping method chosen, and any other relevant information.
- Order packed
- This takes up to 4-5 business days once your order is confirmed. Once processed, your order is packed and ready to go!
- This takes up to 4-5 business days once your order is confirmed. Once processed, your order is packed and ready to go!
- Order leaves our doorstep
- Your order has left the warehouse and is on the way to one of our self-collection points!
- Your order has left the warehouse and is on the way to one of our self-collection points!
- Order ready for collection: a shipment notification email will be sent to you
- Your order is now ready for collection at one of our self-collection points! Please collect your items within 30 days from the date of purchase.
Please note that we do not process orders on weekends and public holidays.
Self-Collection Points
Bugis Junction
200 Victoria Street, Kiosk 1 (Hylam Street)
Singapore 188021
(near McDonald's and MAC Cosmetics)
NEX
23 Serangoon Central, #01-K9
Singapore 556083
(Near Dyson & Clarins)
JEM
50 Jurong Gateway Road #01-20
Singapore 608549
(Near Lovisa & Love Bonito)
Tampines 1
10 Tampines Central 1, #01-29,
Singapore 529536
(Beside Another Sole)
Vivocity
1 Harbourfront Walk, Vivocity, #01-K19/2
Singapore 098585
(Between Sephora and Victoria's Secret)
- Learn more about what happens if you don't collect your order on time.