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By Invite Only logo

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Tell me more about Self-Collection terms and conditions.Updated a month ago

Self-Collection Terms and Conditions:
  1. Self-collection is available in Singapore, strictly at our Bugis Junction, NEX, JEM and VivoCity store.
  2. Please wait to be notified by our shipment notification email before visiting the store.
  3. If you have not received a shipment notification email after 4 business days, please check your junk and spam folder.
    • Kindly note that shipment notification may vary during peak season.
  4. All orders will be kept in our store for 30 days from the date of purchase. No extension of the warranty period will be applied to orders that are picked up after the collection period.
  5. Thereafter, the company resumes ownership of the item(s) and reserves the right of disposal. Payment received for item(s) will be withheld as damages for the breach of contractual terms.
  6. Orders will not be available for immediate collection as our online and offline inventories are separate.
    • If the item you've purchased is unavailable at the retail store, we will have to prepare and have it sent down to the store for collection.
  7. If your order has been sent to the store, $4 will be charged for a change of point of collection, re-delivery to the selected store or delivery to an address. 

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