Shopping OnlineUpdated 21 days ago
Promotion period:
Thursday, 06 November 2025, 10AM SGT to Sunday, 30 November 2025 11:59PM SGT
Promotion:
25% off storewide with no minimum spend on regular priced styles and 30% off gldsmth designs.
Terms and conditions:
Exclusions on gift cards & styles that are already on discount.
No stacking of discounts allowed.
Products purchased with a discount of 30% are considered final and not eligible for any return or exchange.
No discount code is required.
Not applicable at our Changi Airport Terminal 3 (After Immigration) store.
Other terms apply.
Shopping Online
1. How do I qualify for this promotion?
Discounts are applied automatically. Please note that this promotion will apply on regular-priced products only.
2. What is the promo code?
No promo codes are required. Discount will be applied automatically in your cart and at checkout.
3. Can I use member rewards during the 11.11 Storewide Holiday Sale?
No, member rewards have been temporarily ceased during this promotion. You may redeem your Crystal Club discount or gifts after the sales end on 1st December.
Only one promotion code can be utilised in any order.
4. Can I use Atome & Grabpay with this promotion?
Yes, Atome and Grabpay can be used as payment methods at checkout.
5. Will I still receive Crystal Club points on my purchases during the sale?
Yes! Simply log into your account and make a purchase. Every S$1 earns 1 point. Diamond and VIP Crystal Club members will receive 2 points for every S$1 spent.
Note that orders purchased with store credits do not receive Crystal Club points.
6. Is there a limit on the number of products I can purchase?
No, there is no limit on the number of products or total value that you can purchase. Happy shopping!
7. Can I cancel my order?
Yes, orders can be cancelled within 8 hours from the time of purchase. To make a cancellation request, kindly head over to our Self-Service Centre or email our friendly customer service team at [email protected] for assistance.
Please note jewellery purchased with a discount of more than 30% are final and not valid for any return, exchange or cancellation.
8. Can I use store credits to make a purchase during the sale?
Yes, simply input your loyalty code into the discount box and click apply to activate it. However, please note that products purchased using store credits cannot be returned or exchanged.
Learn more about finding your loyalty code.