CancellationUpdated 7 months ago
Orders can be cancelled within 8 hours from the time of purchase. With exceptions on selected designs*.
To make a cancellation request,
- please head on over to our Self-Service Centre, OR
- kindly email our friendly customer service team at [email protected] for assistance.
*All items purchased using a 30% discount and above will not be valid for cancellation or item change. Items purchased as 'Final Sale', 'Sample Sale', 'Last Chance' and/or 'Deal of the Week' products will not be valid for cancellation. Order is final once payment is completed.
For all orders paid via a third-party payment portal (Atome, ShopBack or Grab), there might be non-refundable costs. These terms are dependent on each payment portal that you have selected.