Learn more about our exchange, return, repair and replacement policies during our Year End Sale

Year End SalePromotion period:&#xA0;Thursday, 04 December 2025, 10AM SGT to Wednesday, 07 January 2026, 11:59PM SGTPromotion:<ul><li dir="ltr" style="text-decoration:none;">Get 15% off with min. spend S$80</li><li dir="ltr" style="text-decoration:none;">Get 20% off with min. spend S$120</li><li dir="ltr" style="text-decoration:none;">Get 25% off with min. spend S$150, and receive a miffy Daydreamer Canvas Bag</li></ul>Terms and conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Discount exclusions on gldsmth (fine jewellery), gift cards, extensions, backings &amp; styles that are already on discount.</li><li dir="ltr" style="text-decoration:none;">No stacking of discounts allowed.</li><li dir="ltr" style="text-decoration:none;"><a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-your-returns-terms-and-conditions-13936" style="text-decoration:none;">Products purchased with a discount of 30% or higher will not be eligible for returns or exchange</a>.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No discount code is required, discount will be automatically applied in cart</li><li dir="ltr" style="text-decoration:none;">This promotion is not valid at our Changi Airport Terminal 3 (after immigration) store</li><li dir="ltr" style="text-decoration:none;">Other terms apply.</li></ul>Gift with PurchaseReceive a miffy Daydreamer Canvas Tote Bag with a min. spend of S$150 (before discount).Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Gift with Purchase promotion starts from 04 December 2025, 10AM SGT to 07 January 2026, 11:59PM SGT, or while stocks last, whichever comes first.</li></ul>30% off gldsmthEnjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 07 January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li></ul>No promo code needed, discount will be reflected in cartJanuary 2026, 11:59PM SGT, or while stocks last, whichever comes first. <h3 dir="ltr" id="exchange-return-repair-and-replacement">Exchange, Return, Repair, and Replacement</h3>1. If I bought something during the Year End Sale, is it valid for returns and exchanges?Yes, however products purchased utilising store credits/gift cards and products purchased with a discount of 30% or higher will not be valid for any return or exchange.Additionally, please note products purchased with our Year End Sale discounts are not applicable for a return with cash refund.<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/returns-3256" style="text-decoration:none;">our Returns process</a>.</li><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/exchanges-3246" style="text-decoration:none;">our Exchange process</a>.</li></ul> As we are nearing the festive season, products purchased between 7th November 2024 and 30th November 2024 will receive a warranty extension of return*, exchange, and/or replacement up till 31st December 2024.&#xA0;*Only applies to returns in the form of store credits.&#xA0;For all exchange requests, the original discount (if any) will be applied to the product being exchanged. Any prevailing store promotions or discounts at the time of the exchange will not be extended.Due to the sale, please expect a delay of up to 3 business days for our team to work on your request. 2. The product I&apos;ve received is wrong and / or damaged. Can I request for a replacement?&#xA0;Yes! Our team strives to provide quality jewellery, and we apologise for this incident. As long as your product is within our warranty period of 30 days, we will definitely be able to issue a replacement for free.Kindly head to our&#xA0;<a href="https://www.byinviteonly.shop/a/returns" style="text-decoration:none;">Self Service Centre</a>&#xA0;to provide more information with regard to your case. Due to the sale, please expect a delay of up to 3 business days for our team to work on your request. We seek your understanding on this.Alternatively, you may head to any of our stores to request for a replacement if your product is damaged. Kindly inform our retail team of your order number and they will assist you accordingly. All in-stores replacements are based on selected store stock availability.&#xA0;Please note that we do not provide exchange services or self-collection at our office.&#xA0;By Invite Only reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. 3. Can I send in my product for a repair?Repair services will be temporarily paused from 5 November 2025 to 4 January 2026, and will reopen on 5 January 2026 (Monday).As this period coincides with our peak season (11.11 sale, year-end, and festive campaigns), we will be focusing on fulfilling new orders and customer requests during this time.We appreciate your understanding! <h3 dir="ltr" id="in-store-after-sales-services">In-Store After Sales Services</h3>Please note that in-store exchanges and replacements are dependent on the product&apos;s in-store stock availability. Reservations of jewellery are not available at all stores.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/how-do-i-check-if-a-product-is-available-at-the-physical-stores-13871" style="text-decoration:none;">checking a product&apos;s in-store stock availability</a>.</li></ul>In the event that your preferred design is unavailable in-store, we will be happy to assist you with a return as long as your product is under warranty and&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/after-sales-services-13013" style="text-decoration:none;">After Sales Service terms.</a>

Year End Sale 2025 | Exchange, Return, Repair and Replacement

Enjoy 30% off gldsmth (Fine Jewellery) this Year End Sale. Learn more.

Enjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 21st January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No promo code needed, discount will be reflected in cart</li></ul>

Year End Sale 2025 | 30% off gldsmth (Fine Jewellery)

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Enjoy up to 25% off our Year End Sale. Learn more here.

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