Learn more about our order, shipping and delivery policies during our Year End Sale.

Year End SalePromotion period:&#xA0;Thursday, 04 December 2025, 10AM SGT to Wednesday, 07 January 2026, 11:59PM SGTPromotion:<ul><li dir="ltr" style="text-decoration:none;">Get 15% off with min. spend S$80</li><li dir="ltr" style="text-decoration:none;">Get 20% off with min. spend S$120</li><li dir="ltr" style="text-decoration:none;">Get 25% off with min. spend S$150, and receive a miffy Daydreamer Canvas Bag</li></ul>Terms and conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Discount exclusions on gldsmth (fine jewellery), gift cards, extensions, backings &amp; styles that are already on discount.</li><li dir="ltr" style="text-decoration:none;">No stacking of discounts allowed.</li><li dir="ltr" style="text-decoration:none;"><a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-your-returns-terms-and-conditions-13936" style="text-decoration:none;">Products purchased with a discount of 30% or higher will not be eligible for returns or exchange</a>.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No discount code is required, discount will be automatically applied in cart</li><li dir="ltr" style="text-decoration:none;">This promotion is not valid at our Changi Airport Terminal 3 (after immigration) store</li><li dir="ltr" style="text-decoration:none;">Other terms apply.</li></ul>Gift with PurchaseReceive a miffy Daydreamer Canvas Tote Bag with a min. spend of S$150 (before discount).Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Gift with Purchase promotion starts from 04 December 2025, 10AM SGT to 07 January 2026, 11:59PM SGT, or while stocks last, whichever comes first.</li></ul>30% off gldsmthEnjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 07 January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No promo code needed, discount will be reflected in cart</li></ul> <h3 dir="ltr" id="order-shipping-and-delivery">Order, Shipping, and Delivery</h3>1. When will my order arrive?Singapore orders: 3 to 7 Business Days Delivery<ul><li dir="ltr" style="text-decoration:none;">Processing: 3 to 5 business days&#xA0;</li><li dir="ltr" style="text-decoration:none;">Delivery: 1 to 2 business days</li></ul>International orders:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Malaysia Orders: 5 to 9 Business Days Delivery</li><li dir="ltr" style="text-decoration:none;">Philippines Orders: 8 to 12 Business Days Delivery</li><li dir="ltr" style="text-decoration:none;">Vietnam orders: 5 to 9 Business Days Delivery</li><li dir="ltr" style="text-decoration:none;">Indonesia Orders: 5 to 9 Business Days Delivery</li><li dir="ltr" style="text-decoration:none;">Hong Kong / Japan / United Kingdom: 4 to 8 Business Days Delivery</li><li dir="ltr" style="text-decoration:none;">Australia / New Zealand: 5 to 10 Business Days Delivery</li></ul>*Please note that these are estimated delivery times. Our team does not fulfil orders on weekends and public holidays.Once your order has been picked up by one of our couriers, you will receive a shipment notification email with a tracking number attached. Simply follow the link in the email to track your order.Please allow for a few days of grace should your package not arrive on its expected date. Due to flight cancellations and limited availability, please allow for delays on all International Orders.<ul><li dir="ltr" style="text-decoration:none;">Learn more about our&#xA0;<a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-support-and-services-during-peak-season-34220" style="text-decoration:none;">peak season support and services</a>.</li></ul> 2. When is the last day to order to receive it before Christmas Eve?To receive your products by 23 December 2025, please note the following cut-off dates and times.Singapore orders: 15 December 2025, 11.59PM SGTInternational orders (outside of Singapore): 9 December 2025, 11.59PM SGT 3. Can I expedite my order?We offer local (Singapore only) same business day delivery for an additional delivery fee of S$20. This shipping option will be available for selection on the check out page .&#xA0;This shipping option will be available from Thursday, 4 December 2025 to Saturday, 3 January 2026.Please note the following details regarding expedited delivery:<ul><li dir="ltr" style="text-decoration:none;">Available for&#xA0;orders made before 2pm&#xA0;on the same day</li><li dir="ltr" style="text-decoration:none;">Not available on Saturdays, Sundays and Public Holidays and for pre-orders&#xA0;</li><li dir="ltr" style="text-decoration:none;">Delivery timing is from 5pm - 10pm, please note we are unable to request specific timings as this depends on driver&#x2019;s route&#xA0;</li><li dir="ltr" style="text-decoration:none;">If this shipping option is selected when the order is made after 2pm on the same business day or on a Saturday, Sunday or Public Holiday, the order will only be processed or delivered the following business day.</li></ul>For example:a) Order is made on Monday, 22 December, 11AM SGT: order will be processed and delivered on the same dayb) Order is made on Friday, 26 December, 4PM SGT: order will be processed and delivered on Monday, 29 Decemberc) Order is made on Saturday, 20 December: order will be processed and delivered on Monday, 22 December.If the expedited delivery does not work for you, we recommend visiting our stores, where you can make your purchase directly. &#xA0;To check if your product is available in-stores, simply locate the product on our website and click on &#x2018;Find in Store&#x2019; section.&#xA0; 4. Can I place my order online and collect it in-store?Self-collection has been paused until further notice due to overwhelming orders. We will resume the option once operations stabilise. 5. The product I want is sold out. Will you be restocking it?We will be restocking selected products during the sale. If you&#x2019;d like to be notified if it&#x2019;s restocked, please click on &#x2018;Notify Me When Available&#x2019;.&#xA0;Note that our team will not be able to share restock dates and will not be able to guarantee if any specific designs will be restocked during the sale period. 6. I selected the wrong product during check out. Help!If your order has yet to be fulfilled, kindly&#xA0;email&#xA0;our Customer Service team (hello@byinviteonly.shop) or chat with us via our live chat plugin on our website to notify us of your situation. We will then proceed to assist you accordingly.If changes are made to your order, processing times will be lengthened by an additional&#xA0;2 business days&#xA0;as your order will be taken out and placed at the end of the order queue.All requests are processed on a case-by-case basis.Jewellery purchased with above 30% are not eligible for any cancellations, but you may choose to change your order. 7. How do I know if my order is fulfilled?Your order is considered processed when it is dispatched. At this point, you should receive a shipment notification email with your order&#x2019;s tracking number.Alternatively, you may track your order via the live chat plugin on our website. Orders labelled In-Transit indicate that the order has been processed and fulfilled.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">How to find out if&#xA0;<a href="https://faq.byinviteonly.shop/en-US/how-do-i-know-if-my-order-is-processed-48448" style="text-decoration:none;">your order has been processed</a>.</li></ul> 8. I forgot to add an extension to my order. Can I still add on to my order?If your order has yet to be processed, kindly email our Customer Service team (hello@byinviteonly.shop) within 8 hours of your order to notify us of your situation. We will then proceed to assist you accordingly.Alternatively, you may report the issue via the live chat plugin on our website by selecting &#x201C;Track and Manage my Orders - Report Issue&#x201D;.If changes are made to your order, processing times will be lengthened by an additional&#xA0;2 business days&#xA0;as your order will be taken out and placed at the end of the order queue.All requests are processed on a case-by-case basis.If your order has been processed, we are unable to add any additional extensions to your order. If you&apos;d like to purchase an extension, you can purchase the extension online and in-stores.For online purchases, please note that the extensions will be delivered to you separately. Additional delivery costs will apply. 9. Will I be charged for duties and taxes?The customer is responsible for all duties and taxes that may be incurred at and determined by your local customs.&#xA0;Should you refuse your shipment to avoid duties and taxes, we will unfortunately not be able to cancel your order, issue a refund in cash or store credits, or pay for the tax in order for you to receive your package. You will also be responsible for all re-delivery of your orders due to this refusal. 10. I have selected the wrong delivery method!&#xA0;If your order has yet to be processed, kindly email our Customer Service team (hello@byinviteonly.shop) or chat with us via our live chat plugin on our website to notify us of your situation. We will then proceed to assist you accordingly.If changes are made to your order, processing times will be lengthened by an additional 2 business days as your order will be taken out and placed at the end of the order queue.All requests are processed on a case-by-case basis.If the address you&#x2019;ve sent your order to is incorrect, kindly email our Customer Service team (hello@byinviteonly.shop) to notify us of your situation or chat with us via our live chat plugin on our website.<ul><li dir="ltr" style="text-decoration:none;">How to find out if&#xA0;<a href="https://faq.byinviteonly.shop/en-US/how-do-i-know-if-my-order-is-processed-48448" style="text-decoration:none;">your order has been processed</a>.</li></ul> 11. I&apos;ve changed my mind about one or more products in my order. What can I do?If your order has yet to be processed, kindly email our friendly Customer Service team at hello@byinviteonly.shop or click on &#x201C;Track and Manage my Orders - Report Issue&#x201D; via our chat widget. Our team will get back to you as soon as possible.&#xA0;Do note processing times will be lengthened by an additional&#xA0;2 business days&#xA0;as your order will be taken out and placed at the end of the order queue. All requests are processed on a case-by-case basis.If your order has been fulfilled, kindly submit a return request to us via our&#xA0;<a href="https://www.byinviteonly.shop/a/returns" style="text-decoration:none;">Self-Service Centre</a>.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/returns-3256" style="text-decoration:none;">our Returns process</a>.</li><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/exchanges-3246" style="text-decoration:none;">our Exchange process</a>.</li></ul>Products purchased with a discount of 30% or more AND/OR products purchased utilising store credits/gift cards will not be valid for any return or exchange.As such, please ensure the right products have been included in your cart prior to payment.

Year End Sale 2025 | Order, Shipping and Delivery

Learn more about shopping online during our Year End Sale

Year End SalePromotion period:&#xA0;Thursday, 04 December 2025, 10AM SGT to Wednesday, 07 January 2026, 11:59PM SGTPromotion:<ul><li dir="ltr" style="text-decoration:none;">Get 15% off with min. spend S$80</li><li dir="ltr" style="text-decoration:none;">Get 20% off with min. spend S$120</li><li dir="ltr" style="text-decoration:none;">Get 25% off with min. spend S$150, and receive a miffy Daydreamer Canvas Bag</li></ul>Terms and conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Discount exclusions on gldsmth (fine jewellery), gift cards, extensions, backings &amp; styles that are already on discount.</li><li dir="ltr" style="text-decoration:none;">No stacking of discounts allowed.</li><li dir="ltr" style="text-decoration:none;"><a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-your-returns-terms-and-conditions-13936" style="text-decoration:none;">Products purchased with a discount of 30% or higher will not be eligible for returns or exchange</a>.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No discount code is required, discount will be automatically applied in cart</li><li dir="ltr" style="text-decoration:none;">This promotion is not valid at our Changi Airport Terminal 3 (after immigration) store</li><li dir="ltr" style="text-decoration:none;">Other terms apply.</li></ul>Gift with PurchaseReceive a miffy Daydreamer Canvas Tote Bag with a min. spend of S$150 (before discount).Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Gift with Purchase promotion starts from 04 December 2025, 10AM SGT to 07 January 2026, 11:59PM SGT, or while stocks last, whichever comes first.</li></ul>30% off gldsmthEnjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 07 January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No promo code needed, discount will be reflected in cart</li></ul> <h3 dir="ltr" id="shopping-online">Shopping Online</h3>1. How do I qualify for this promotion?Discounted prices will be reflected at checkout when the total cart value is above the minimum spend. Please note that this promotion will apply on regular-priced jewellery (excluding fine jewellery (gldsmth), gift wrap, gift cards and discounted products) only. 2. What is the promo code?No promo codes are required. Discount will be applied automatically in your cart and at checkout. 3. Can I use member rewards during the Year End Sale?Yes, but they are not stackable with the Year End Sale promotion. You&#x2019;re allowed to decide only on using either your member rewards/credit card promotion or the Year End Sale promotion to offset your purchases.&#xA0;Only one promotion code can be utilised in any order.&#xA0; 4. Can I use Atome &amp; Grabpay with this promotion?Yes, Atome and Grabpay can be used as payment methods at checkout. 5. Will I still receive Crystal Club points on my purchases during the sale?Yes! Simply log into your account and make a purchase. Every S$1 earns 1 point. Diamond and VIP Crystal Club members will receive 2 points for every S$1 spent.Note that orders purchased with store credits do not receive Crystal Club points. 6. Is there a limit on the number of products I can purchase?No, there is no limit on the number of products or total value that you can purchase. Happy shopping! 7. Can I cancel my order?Yes, orders can be cancelled within 8 hours from the time of purchase. To make a cancellation request, kindly head over to our&#xA0;<a href="https://www.byinviteonly.shop/a/returns" style="text-decoration:none;">Self-Service Centre</a>&#xA0;or email our friendly customer service team at hello@byinviteonly.shop for assistance.Please note jewellery purchased with a discount of more than 30% are final and not valid for any return, exchange or cancellation. However, you may choose to change to another design if needed. 8. Can I use store credits to make a purchase during the sale?Yes, simply input your loyalty/store credit code into the discount box and click apply to activate it. However, please note that products purchased using store credits cannot be returned or exchanged.Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/store-credits-3259" style="text-decoration:none;">finding your store credit code</a>.

Year End Sale 2025 | Shopping Online

Learn more about shopping in-store during our Year End Sale.

Year End SalePromotion period:&#xA0;Thursday, 04 December 2025, 10AM SGT to Wednesday, 07 January 2026, 11:59PM SGTPromotion:<ul><li dir="ltr" style="text-decoration:none;">Get 15% off with min. spend S$80</li><li dir="ltr" style="text-decoration:none;">Get 20% off with min. spend S$120</li><li dir="ltr" style="text-decoration:none;">Get 25% off with min. spend S$150, and receive a miffy Daydreamer Canvas Bag</li></ul>Terms and conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Discount exclusions on gldsmth (fine jewellery), gift cards, extensions, backings &amp; styles that are already on discount.</li><li dir="ltr" style="text-decoration:none;">No stacking of discounts allowed.</li><li dir="ltr" style="text-decoration:none;"><a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-your-returns-terms-and-conditions-13936" style="text-decoration:none;">Products purchased with a discount of 30% or higher will not be eligible for returns or exchange</a>.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No discount code is required, discount will be automatically applied in cart</li><li dir="ltr" style="text-decoration:none;">This promotion is not valid at our Changi Airport Terminal 3 (after immigration) store</li><li dir="ltr" style="text-decoration:none;">Other terms apply.</li></ul>Gift with PurchaseReceive a miffy Daydreamer Canvas Tote Bag with a min. spend of S$150 (before discount).Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Gift with Purchase promotion starts from 04 December 2025, 10AM SGT to 07 January 2026, 11:59PM SGT, or while stocks last, whichever comes first.</li></ul>30% off gldsmthEnjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 07 January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No promo code needed, discount will be reflected in cart</li></ul> <h3 dir="ltr" id="shopping-in-store">Shopping In-store</h3>1. How will the Year End Sale promotion work in-store?Discounts will be applied by our retail team at checkout when the total cart value is above the minimum spend. 2. Do you have a particular product stocked at a particular store?We strongly advise all customers to check stock availability before heading down to the stores to purchase. Simply locate the product on our website and click on &#x2018;Find in Store&#x2019; to check if your product is available in-stores.<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/how-do-i-check-if-a-product-is-available-in-stores-13871" style="text-decoration:none;">checking a product&apos;s in-store stock availability</a>.</li></ul> 3. Do you have the same selection online and in-stores?Due to space constraints, we are unable to display the same product selection across all stores. To check if your product is available in-stores, simply locate the product on our website and click on &#x2018;Find in Store&#x2019; section.&#xA0; 4. Will I receive crystal club points for my store purchases?&#xA0;Yes! Simply share with our retail team your account email address during checkout and points will be awarded for your in-store purchases.&#xA0;Note that orders purchased with store credits do not receive Crystal Club points. 5. Can I try jewellery on at the store?Yes, you can &#x2013; all shoppers are allowed to try on jewellery,&#xA0;except&#xA0;earrings. Alcohol swabs are used to sterilise each piece after every try. 6. Can I reserve jewellery that&#x2019;s available at the store?Due to the limited quantity of products, we are unable to reserve any products currently available at the store. Do visit the store as soon as possible before it&apos;s sold out!Alternatively, shop online.<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/how-do-i-check-if-a-product-is-available-in-stores-13871" style="text-decoration:none;">checking a product&apos;s in-store stock availability</a>.</li></ul> 7. What are the stores&apos; operating hours during the sale?Operating Hours<ul><li dir="ltr" style="text-decoration:none;">All stores except ION Orchard &amp; 313@somerset:<ul><li dir="ltr" style="text-decoration:none;">Thursday to Sunday: 11AM to 9PM</li><li dir="ltr" style="text-decoration:none;">Friday to Saturday: 11AM to 9.30PM</li></ul></li><li dir="ltr" style="text-decoration:none;">ION Orchard<ul><li dir="ltr" style="text-decoration:none;">Sun to Thu: 10AM to 9PM</li><li dir="ltr" style="text-decoration:none;">Fri &amp; Sat: 10AM to 9.30PM</li></ul></li></ul>Special operating hours:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">12 to 14 Dec (Fri - Sun): 10AM to 9.30PM</li><li dir="ltr" style="text-decoration:none;">19 to 21 Dec (Fri - Sun): 10AM to 9.30PM</li><li dir="ltr" style="text-decoration:none;">313@somerset<ul><li dir="ltr" style="text-decoration:none;">Sun to Thu: 11AM to 9PM</li><li dir="ltr" style="text-decoration:none;">Fri &amp; Sat: 11AM to 9:30PM</li></ul></li></ul>Special operating hours:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">12 to 14 Dec (Fri - Sun): 11AM to 9.30PM</li><li dir="ltr" style="text-decoration:none;">19 to 21 Dec (Fri - Sun): 11AM to 9.30PM</li></ul> <ul><ul style="list-style-type: disc;"><li dir="ltr">Stay updated with&#xA0;<a href="https://www.byinviteonly.shop/pages/our-stores" style="text-decoration:none;">our stores&#x2019; operating hours</a>.</li></ul></ul> 8. Can I use store credits?Yes, you can!&#xA0;However, products purchased using store credits cannot be returned or exchanged.<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/returns-3256" style="text-decoration:none;">our Returns process</a>.</li><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/exchanges-3246" style="text-decoration:none;">our Exchange process</a>.</li></ul>

Year End Sale 2025 |  Shopping In-store

Learn more about our exchange, return, repair and replacement policies during our Year End Sale

Year End SalePromotion period:&#xA0;Thursday, 04 December 2025, 10AM SGT to Wednesday, 07 January 2026, 11:59PM SGTPromotion:<ul><li dir="ltr" style="text-decoration:none;">Get 15% off with min. spend S$80</li><li dir="ltr" style="text-decoration:none;">Get 20% off with min. spend S$120</li><li dir="ltr" style="text-decoration:none;">Get 25% off with min. spend S$150, and receive a miffy Daydreamer Canvas Bag</li></ul>Terms and conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Discount exclusions on gldsmth (fine jewellery), gift cards, extensions, backings &amp; styles that are already on discount.</li><li dir="ltr" style="text-decoration:none;">No stacking of discounts allowed.</li><li dir="ltr" style="text-decoration:none;"><a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-your-returns-terms-and-conditions-13936" style="text-decoration:none;">Products purchased with a discount of 30% or higher will not be eligible for returns or exchange</a>.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No discount code is required, discount will be automatically applied in cart</li><li dir="ltr" style="text-decoration:none;">This promotion is not valid at our Changi Airport Terminal 3 (after immigration) store</li><li dir="ltr" style="text-decoration:none;">Other terms apply.</li></ul>Gift with PurchaseReceive a miffy Daydreamer Canvas Tote Bag with a min. spend of S$150 (before discount).Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Gift with Purchase promotion starts from 04 December 2025, 10AM SGT to 07 January 2026, 11:59PM SGT, or while stocks last, whichever comes first.</li></ul>30% off gldsmthEnjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 07 January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li></ul>No promo code needed, discount will be reflected in cartJanuary 2026, 11:59PM SGT, or while stocks last, whichever comes first. <h3 dir="ltr" id="exchange-return-repair-and-replacement">Exchange, Return, Repair, and Replacement</h3>1. If I bought something during the Year End Sale, is it valid for returns and exchanges?Yes, however products purchased utilising store credits/gift cards and products purchased with a discount of 30% or higher will not be valid for any return or exchange.Additionally, please note products purchased with our Year End Sale discounts are not applicable for a return with cash refund.<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/returns-3256" style="text-decoration:none;">our Returns process</a>.</li><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/exchanges-3246" style="text-decoration:none;">our Exchange process</a>.</li></ul> As we are nearing the festive season, products purchased between 7th November 2024 and 30th November 2024 will receive a warranty extension of return*, exchange, and/or replacement up till 31st December 2024.&#xA0;*Only applies to returns in the form of store credits.&#xA0;For all exchange requests, the original discount (if any) will be applied to the product being exchanged. Any prevailing store promotions or discounts at the time of the exchange will not be extended.Due to the sale, please expect a delay of up to 3 business days for our team to work on your request. 2. The product I&apos;ve received is wrong and / or damaged. Can I request for a replacement?&#xA0;Yes! Our team strives to provide quality jewellery, and we apologise for this incident. As long as your product is within our warranty period of 30 days, we will definitely be able to issue a replacement for free.Kindly head to our&#xA0;<a href="https://www.byinviteonly.shop/a/returns" style="text-decoration:none;">Self Service Centre</a>&#xA0;to provide more information with regard to your case. Due to the sale, please expect a delay of up to 3 business days for our team to work on your request. We seek your understanding on this.Alternatively, you may head to any of our stores to request for a replacement if your product is damaged. Kindly inform our retail team of your order number and they will assist you accordingly. All in-stores replacements are based on selected store stock availability.&#xA0;Please note that we do not provide exchange services or self-collection at our office.&#xA0;By Invite Only reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. 3. Can I send in my product for a repair?Repair services will be temporarily paused from 5 November 2025 to 4 January 2026, and will reopen on 5 January 2026 (Monday).As this period coincides with our peak season (11.11 sale, year-end, and festive campaigns), we will be focusing on fulfilling new orders and customer requests during this time.We appreciate your understanding! <h3 dir="ltr" id="in-store-after-sales-services">In-Store After Sales Services</h3>Please note that in-store exchanges and replacements are dependent on the product&apos;s in-store stock availability. Reservations of jewellery are not available at all stores.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://faq.byinviteonly.shop/en-US/how-do-i-check-if-a-product-is-available-at-the-physical-stores-13871" style="text-decoration:none;">checking a product&apos;s in-store stock availability</a>.</li></ul>In the event that your preferred design is unavailable in-store, we will be happy to assist you with a return as long as your product is under warranty and&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/after-sales-services-13013" style="text-decoration:none;">After Sales Service terms.</a>

Year End Sale 2025 | Exchange, Return, Repair and Replacement

Learn more about out By Invite Only + miffy Daydreamer Canvas Bag Gift with Purchase during our Year End Sale.

Whether you&apos;re exploring the city or trotting the globe, the miffy Daydreamer Canvas Bag (worth S$59) adapts to your needs. This two-way piece can be carried as a handbag with its top handles or slung as a crossbody bag with its detachable and adjustable straps! Yours to redeem when you spend a minimum of S$150. Available exclusively in Singapore, while stocks last. <h3 dir="ltr" id="get-a-free-by-invite-only--miffy-daydreamer-canvas-bag-with-a-s150-min-spend">Get a free By Invite Only + miffy Daydreamer Canvas Bag with a S$150 min. spend</h3>Terms &amp; Conditions:&#xA0;<ul><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Promotion is valid online and in-store.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Promotion is valid from 04 December&#xA0;2025, 10AM SGT to 7 January 2026, 11.59PM SGT or while stocks last, whichever comes first.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">One redemption per order.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">No discount code needed, simply spend up to a total of S$150 or more (before any eligible discount codes) in an order.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">When received as a gift with purchase, the By Invite Only + miffy Daydreamer Canvas Bag is not eligible for any&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/after-sales-services-13013" style=" text-decoration: none;">After Sales Services</a>.</li></ul>

Gift with Purchase | By Invite Only + miffy Daydreamer Canvas Bag (Singapore Orders Only)

Enjoy 30% off gldsmth (Fine Jewellery) this Year End Sale. Learn more.

Enjoy 30% off gldsmth (fine jewellery) designs.&#xA0;Terms &amp; conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">From now till Wednesday, 07 January 2026, 11:59PM SGT</li><li dir="ltr" style="text-decoration:none;">Promotion is available online and at ION Orchard store only.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Products purchased with this promotion are not valid for returns and exchanges.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Not valid for all other products.&#xA0;</li><li dir="ltr" style="text-decoration:none;">No promo code needed, discount will be reflected in cart</li></ul>

Year End Sale 2025 | 30% off gldsmth (Fine Jewellery)

As compact as it is handy, our Matcha Crepe Jewellery Wrap (worth S$69) includes several compartments to organise your treasured pieces.

As compact as it is handy, our Matcha Crepe Jewellery Wrap (worth S$69) includes several compartments to organise your treasured pieces. A snap closure on the exterior keeps your accessories in place, making it the perfect travel essential. Receive this in your order when you spend a minimum of S$150. Valid for orders outside of Singapore only. Available while stocks last. Terms &amp; Conditions:&#xA0;<ul><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Promotion is valid online and for orders outside of Singapore only.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Promotion is valid from 04 December&#xA0;2025, 10AM SGT to 07 January 2026, 11.59PM SGT or while stocks last, whichever comes first.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">One redemption per order.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">No discount code needed, simply spend up to a total of S$150 or more (before any eligible discount codes) in an order. The equivalent value will be reflected automatically at checkout based on the prevailing exchange rate.</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">When received as a gift with purchase, the Matcha Crepe Jewellery Wrap is not eligible for any&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/after-sales-services-13013" style=" text-decoration: none;">After Sales Services</a>.</li></ul>

Year End Sale 2025

Year End Sale 2025 | Order, Shipping and Delivery

Year End Sale 2025 | Shopping Online

Year End Sale 2025 | Shopping In-store

Year End Sale 2025 | Exchange, Return, Repair and Replacement

Gift with Purchase | By Invite Only + miffy Daydreamer Canvas Bag (Singapore Orders Only)

Year End Sale 2025 | 30% off gldsmth (Fine Jewellery)

Gift with Purchase | Matcha Crepe Jewellery Wrap for International Orders