By Invite Only logo
By Invite Only logo

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What happens when I make an order?Updated a year ago

Let's break it down.

  1. Order confirmed: a confirmation email will be sent to you
    • This summarises and acknowledges your order. It will detail your order number, the items ordered, shipping method chosen, and any other relevant information.
  2. Order packed
    • This takes up to 2 business days once your order is confirmed. Once processed, your order is packed and ready to go!
  3. Order leaves our doorstep
    • Your order has been picked up by one of our carriers! You will then receive a shipment notification email that includes a tracking number. Simply follow the link in the email to track your order.

Processing time
  • Order is confirmed and packed.
Shipping time
  • Time it takes for the order to leave our doorstep and arrive at yours.
  • You will also receive a shipment notification email when the order leaves our warehouse.
Delivery time
  • Time it takes for the order to be confirmed and arrive at your doorstep.

Please note that processing times will vary during sale and peak seasons. Kindly email our friendly customer service team at [email protected] for assistance.
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