Tell me more about support and services during peak season.Updated 2 months ago
PEAK SEASON
Includes Mother's day, 9.9 Sales, Black Friday, 11.11 Sale, Year End season
LEAN SEASON
Includes regular calendar dates with no special events
Support & Services | Peak Season | Lean Season | |
---|---|---|---|
Customer care |
| 2 business days | 1 business days |
Repairs |
| 21 business days | 14 business days |
Processing time |
| 3 business days | 2 business days |
Delivery time |
| 1-2 business days | 1 – 2 business days |
Self-collection |
| After 5 business days | 4 business days |
*Please note that all days listed are business days. This excludes weekends and holidays.
- Learn more about shipping costs.
- Learn more about estimated delivery times.
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