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Tell me more about ShopBack Pay.Updated 33 minutes ago

Shopback allows you to earn cashback!

ShopBack's promotions, discounts, and vouchers run independently from By Invite Only's discounts and offers.

UPDATE: ShopBack PayLater will no longer be available from 22 March 2024 00:00 hours. You may still continue to earn cashback by paying via ShopBack Pay. For more information, you may visit ShopBack's helpcentre page here




How do I use Shopback?

Online

1.At checkout, select Shopback as your payment method

2. You will be redirected to Shopback payment page and you may choose to pay via the Shopback App

In-stores

Let our friendly store team know that you would like to pay via Shopback, and they will assist you from there!



If I paid using ShopBack, can I cancel my order?

Yes, you can. Orders can be cancelled within 8 hours from the time of purchase.  

To make a cancellation request, 

If the request goes through, ShopBack will issue a refund. Your refund timing depends on your payment method.



How do I know if my payment has gone through?

After you've successfully checked out, you will receive an email confirming your order. If you're still unsure of the status of your payment, please check your account via Shopback's mobile app.

Still need help? Please email our friendly customer service team at [email protected] for assistance.



I want to return a product and I used Shopback to pay. How much do I get in return?

The amount returned to you will be based on the original order placed. Please email our friendly customer service team at [email protected] for assistance.

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