Tell me more about ShopBack Pay.Updated 33 minutes ago
Shopback allows you to earn cashback!
ShopBack's promotions, discounts, and vouchers run independently from By Invite Only's discounts and offers.
How do I use Shopback?
Online
1.At checkout, select Shopback as your payment method
2. You will be redirected to Shopback payment page and you may choose to pay via the Shopback App
In-stores
Let our friendly store team know that you would like to pay via Shopback, and they will assist you from there!
If I paid using ShopBack, can I cancel my order?
Yes, you can. Orders can be cancelled within 8 hours from the time of purchase.
To make a cancellation request,
- please head on over to our Self-Service Centre, OR
- kindly email our friendly customer service team at [email protected] for assistance.
If the request goes through, ShopBack will issue a refund. Your refund timing depends on your payment method.
How do I know if my payment has gone through?
After you've successfully checked out, you will receive an email confirming your order. If you're still unsure of the status of your payment, please check your account via Shopback's mobile app.
Still need help? Please email our friendly customer service team at [email protected] for assistance.
I want to return a product and I used Shopback to pay. How much do I get in return?
The amount returned to you will be based on the original order placed. Please email our friendly customer service team at [email protected] for assistance.