Return via cash refunds are unavailable for orders enjoying Year End Sale promotions and items purchased with above 30% discount are not valid for any return/exchange

Promotion period:&#xA0;05 December 2024, 10AM SGT to 08 January 2025, 11:59PM SGTPromotion:Get 15% off storewide with S$100 min. spendGet 25% off storewide with S$180 min. spendGet 40% off selected styles onlineTerms and conditions:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Exclusions on fine jewellery (gldsmth), gift wrap, gift cards, and discounted products.&#xA0;</li><li dir="ltr" style="text-decoration:none;">40% off selected styles online are not stackable with the 15% or 25% storewide discount with minimum spend.</li><li dir="ltr" style="text-decoration:none;"><a href="https://faq.byinviteonly.shop/en-US/tell-me-more-about-your-returns-terms-and-conditions-13936" style="text-decoration:none;">Products purchased with a discount of 30% or higher will not be eligible for returns or exchange</a>.&#xA0;</li></ul>No discount code is required. Please note that discounted prices will only be reflected in your shopping cart upon checkout.&#xA0; <h3 dir="ltr" id="isPasted">Returns, Repairs, and Replacements</h3>1. If I bought something during the Year End Sale, is it valid for returns and exchanges?Yes, however products purchased utilising store credits/gift cards and products purchased with a discount of 30% or higher will not be valid for any return or exchange.Additionally, please note orders enjoying the Year End Sale promotions are not applicable for a cash refund.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://byinviteonly.helpdocs.io/article/7nv50vhx9m-return-replacement-and-repair-policy" style="text-decoration:none;">our Returns process</a>.</li><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://byinviteonly.helpdocs.io/article/ql9kt1kbrn-tell-me-more-about-your-exchange-terms-and-conditions" style="text-decoration:none;">our Exchange process</a>.</li></ul>Due to the sale, please expect a delay of up to 3 business days for our team to work on your request. 2. The item I&apos;ve received is wrong and/or damaged. Can I send them for repair or replacement?Yes! Our team strives to provide quality jewellery, and we apologise for this incident. As long as your product is within our warranty period of 30 days, we will definitely be able to issue a replacement or repair for free.Kindly head to our&#xA0;<a href="https://www.byinviteonly.shop/a/returns" style="text-decoration:none;">Self Service Centre</a>&#xA0;to provide more information with regard to your case. Due to the sale, please expect a delay of up to 3 business days for our team to work on your request. We seek your understanding on this.Please note that we do not provide exchange services for self-collection at our office.&#xA0;By Invite Only reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. 3. How long will repairs take?During this peak season, the repair process can take up to 8 weeks.Please be advised that our Customer Service Team will update you as soon as your repair request is completed. Thank you for your understanding. <h3 dir="ltr" id="in-store-after-sales-services">In-Store After Sales Services</h3>Please note that in-store exchanges and replacements are dependent on the product&apos;s in-store stock availability. Reservations of jewellery are not available in all stores.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Learn more about&#xA0;<a href="https://byinviteonly.helpdocs.io/article/p7mxfwti75-how-to-check-in-store-stock-availability" style="text-decoration:none;">checking a product&apos;s in-store stock availability</a>.</li></ul>In the event that your preferred design is unavailable in-store, we will be happy to assist you with a return as long as your product is under warranty and&#xA0;<a href="https://faq.byinviteonly.shop/en-US/articles/after-sales-services-13013" style="text-decoration:none;">After Sales Service terms.</a>

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Gldsmth

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Exchanges

[UPDATED] Tell me more about your Returns terms and conditions.

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Returns

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Repairs

[UPDATED]Tell me more about your Replacement Terms and Conditions.

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Replacements

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Fine Jewellery · gldsmth

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Discount Codes

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Tips and Tricks!